Terms of Use

These Terms of Use govern access to and use of gavreno.com, including its webpages, product information, search functions, customer accounts, forms, images, videos, written content, privacy controls, and other website features.

Gavreno and gavreno.com are operated by Xianwei Grandpa (Guangzhou) Food Technology Co., Ltd..

In these Terms of Use:

• “Gavreno,” “we,” “us,” and “our” refer to Xianwei Grandpa (Guangzhou) Food Technology Co., Ltd..
• “Website” refers to gavreno.com and the pages, content, features, and functions made available through it.
• “User,” “you,” and “your” refer to any person who visits, browses, interacts with, or otherwise uses the Website.
• “Content” refers to text, graphics, photographs, videos, product descriptions, page layouts, logos, icons, data, software, and other materials available through the Website.

By accessing or using gavreno.com, you agree to these Terms of Use.

Do not use the Website if you do not agree to them.

Relationship to Other Gavreno Policies

These Terms of Use apply primarily to Website access, Website content, customer accounts, submissions, intellectual property, acceptable conduct, security, and technical use.

Purchases made through gavreno.com are also governed by the applicable:

• Terms of Service
• Payment Methods
• Shipping Policy
• Return Policy
• Privacy Policy
• Your Privacy Choices page
• Product-specific information shown before purchase

These documents should be read together.

Where a mandatory law provides rights that cannot be excluded or restricted, that law will apply regardless of anything stated in these Terms of Use.

Who May Use the Website

You may use gavreno.com only if:

• You have the legal capacity required for the activity you perform.
• You use the Website for lawful purposes.
• You provide accurate information when requested.
• You do not violate these Terms of Use.
• Your access is not restricted by applicable law.

The Website is not intended to enable children who lack legal capacity to enter into purchases or submit binding instructions without appropriate parental or guardian involvement.

Where you use the Website on behalf of another person, company, household, or organization, you confirm that you are authorized to do so.

Personal and Lawful Use

Gavreno grants users a limited, non-exclusive, non-transferable, and revocable permission to access and use the Website for lawful personal shopping, product research, customer support, and related non-commercial purposes.

This permission does not transfer ownership of any Website content, software, design, database, branding, or intellectual property.

You may not use gavreno.com in a way that:

• Violates applicable law
• Harms Gavreno, customers, service providers, or third parties
• Interferes with normal Website operation
• Creates a security risk
• Misuses customer or business information
• Infringes intellectual-property or privacy rights
• Supports fraudulent, deceptive, or abusive activity

Website Information

Gavreno aims to keep Website information clear and reasonably accurate.

Website content may include information relating to:

• Home and garden products
• Product features
• Dimensions
• Materials
• Colors and configurations
• Intended use
• Installation or assembly
• Care and maintenance
• Availability
• Pricing
• Shipping
• Returns
• Customer support
• Privacy practices

Users should review the complete applicable product page and relevant policies before relying on Website information or placing an order.

A product title, image, advertisement, social-media post, search result, or short summary may not contain every relevant condition.

Product Images and Visual Presentation

Product photographs and videos are intended to help users understand the products offered.

Actual appearance may vary slightly because of:

• Lighting
• Photography
• Screen settings
• Device display differences
• Viewing angle
• Production tolerances
• Product updates
• Natural variation in certain materials
• The option selected

Lifestyle images may contain furniture, plants, tools, decorations, appliances, fixtures, or other objects that are not included with the advertised product.

Only the products and components identified in the applicable product description or package-content information are included.

General Home and Garden Information

The Website may contain general information about home organization, maintenance, decoration, gardening, installation, product care, outdoor use, or related subjects.

This information is provided for general informational purposes and does not replace advice from a suitably qualified professional.

Depending on the activity involved, professional assistance may be appropriate from a:

• Licensed electrician
• Plumber
• Builder
• Contractor
• Engineer
• Landscaper
• Pest-control professional
• Safety professional
• Other qualified specialist

Do not rely on general Website content for an activity that could create a risk of injury, fire, electrical damage, flooding, structural damage, environmental harm, or other serious consequences.

Measurements and Compatibility

Users are responsible for reviewing measurements and compatibility information before relying on a product for a particular location or purpose.

Consider factors such as:

• Available space
• Product dimensions
• Doorway and access measurements
• Mounting clearance
• Surface type
• Weight capacity
• Connection type
• Voltage or power requirements
• Existing fixtures
• Indoor or outdoor suitability
• Environmental conditions

The visual similarity of two products, parts, connectors, or fixtures does not guarantee compatibility.

Where compatibility is uncertain, contact service@gavreno.com before ordering or installing the product.

Website Accounts

Certain Website functions may allow users to create or access a customer account.

When using an account, you are responsible for:

• Providing accurate account information
• Maintaining an up-to-date email address
• Protecting your password
• Keeping authentication information confidential
• Restricting access to shared devices
• Monitoring activity performed through the account
• Notifying Gavreno of suspected unauthorized access

You must not:

• Create an account using another person’s identity without permission
• Share access for fraudulent or unlawful purposes
• Access another user’s account
• Attempt to discover another user’s password
• Circumvent authentication controls
• Use automated systems to create accounts
• Submit false or misleading information

Activity completed through an account may be treated as authorized unless Gavreno is notified of a credible security concern.

Account Security

Use a strong and unique password when account access is available.

Gavreno customer support will not ask you by email to provide:

• Your account password
• A one-time authentication code
• A complete payment-card number
• A card security code
• Online banking credentials
• Remote access to your device

If you believe your account or email has been compromised:

1. Change the relevant password.
2. Secure the associated email account.
3. Review recent activity.
4. Contact service@gavreno.com.
5. Contact the applicable payment provider if payment information may be affected.

Website Search and Navigation

Search results, category pages, filters, recommended products, and automated suggestions are provided to help users navigate the Website.

These tools may not display every product or every relevant detail.

Search ranking or product placement may be influenced by factors such as:

• Search terms
• Product availability
• Product category
• Website configuration
• Customer interactions
• Promotional placement
• Technical limitations

The appearance of a product in search results does not guarantee that it is suitable for a particular purpose.

Shopping Cart Functions

Adding a product to a shopping cart:

• Does not reserve inventory
• Does not create a completed order
• Does not guarantee the displayed price will remain unchanged
• Does not guarantee a promotion will remain available
• Does not confirm delivery availability
• Does not create a binding purchase agreement

Users should review the cart and final checkout information before submitting an order.

Customer Reviews and Other Submissions

Where Website features allow, users may submit:

• Product reviews
• Ratings
• Questions
• Comments
• Photographs
• Videos
• Suggestions
• Feedback
• Other content

You are responsible for any content you submit.

By submitting content, you confirm that:

• You created it or have permission to submit it.
• It is based on a genuine experience where presented as a review.
• It is not materially false or misleading.
• It does not infringe another person’s rights.
• It does not contain confidential information submitted without permission.
• It does not contain malicious code.
• It does not violate applicable law.

Prohibited Submitted Content

Users must not submit content that is:

• Fraudulent
• Deceptive
• Defamatory
• Threatening
• Harassing
• Discriminatory
• Obscene
• Unlawful
• Infringing
• Commercial spam
• Unrelated to the applicable product or service
• Designed to manipulate ratings
• Intended to impersonate another person
• Containing another person’s personal information without permission
• Containing payment-card details, passwords, or security codes

Gavreno may review, reject, remove, hide, or restrict submitted content where reasonably necessary.

We are not required to publish every submission.

Permission to Use Submitted Content

When you voluntarily submit content to Gavreno, you grant Xianwei Grandpa (Guangzhou) Food Technology Co., Ltd. a non-exclusive, worldwide, royalty-free, transferable, and sublicensable permission to:

• Store the content
• Review it
• Reproduce it
• Format or resize it
• Display it on gavreno.com
• Use it in customer-support processes
• Use it to improve products or services
• Use it in Gavreno marketing materials
• Translate or adapt it without materially misrepresenting its meaning

This permission applies only to the extent permitted by applicable law.

You retain ownership of any original rights you hold in the submitted content.

Gavreno is not required to use submitted content and may discontinue its use.

Review Integrity

Gavreno does not authorize users to:

• Submit a review for a product they did not use
• Create multiple accounts to influence ratings
• Coordinate false positive or negative reviews
• Offer payment for deceptive reviews
• Threaten a business or customer in exchange for changing a review
• Submit competitor spam
• Falsely claim a product caused an event
• Misrepresent an incentive connected with a review

Where an incentive is legitimately offered for a review, any required disclosure should be included.

Communications Sent to Gavreno

When contacting Gavreno, users should provide accurate and relevant information.

Do not send:

• Complete payment-card numbers
• Card security codes
• Passwords
• Authentication codes
• Banking credentials
• Malicious attachments
• Unrelated mass messages
• Fraudulent documents
• Threatening or abusive content

Customer-support messages may be stored and reviewed according to the Privacy Policy.

Marketing Communications

Users may choose to subscribe to promotional communications where available.

Marketing communications may include information about:

• New products
• Home and garden collections
• Product inspiration
• Seasonal content
• Store updates
• Promotions

Users may unsubscribe through the link included in the marketing message.

Unsubscribing from promotional emails does not prevent Gavreno from sending operational messages relating to:

• Orders
• Payments
• Shipping
• Delivery
• Returns
• Refunds
• Account security
• Privacy requests
• Customer support

Intellectual Property

Unless otherwise stated, gavreno.com and its original content are owned by, licensed to, or lawfully used by Gavreno, Xianwei Grandpa (Guangzhou) Food Technology Co., Ltd., or the applicable rights holder.

Protected materials may include:

• The Gavreno name
• Logos
• Taglines
• Product descriptions
• Written content
• Graphics
• Icons
• Page layouts
• Photographs
• Videos
• Illustrations
• Product presentations
• Databases
• Website code
• Software
• Navigation structure
• Design elements

All rights not expressly granted are reserved.

Restrictions on Website Content

Without prior written authorization, you must not:

• Copy substantial Website content
• Republish Gavreno product descriptions
• Reproduce Website designs for a competing store
• Use Website images in advertisements
• Sell or sublicense Website content
• Remove copyright, trademark, or ownership notices
• Present Gavreno content as your own
• Use Gavreno branding to impersonate the store
• Create a misleading association with Gavreno
• Use content to promote counterfeit products
• Build a competing database from Website information
• Translate and republish substantial content commercially
• Use Website content in deceptive advertising

Limited personal use, such as saving an order confirmation or printing a policy for personal reference, is permitted.

Trademarks and Brand Identity

The Gavreno name, logos, brand presentation, and related identifiers may be protected by trademark, unfair-competition, or other applicable laws.

You may not use Gavreno branding in a manner that:

• Suggests authorization that has not been granted
• Creates customer confusion
• Impersonates the Website or customer support
• Promotes counterfeit or unrelated products
• Redirects users to a misleading website
• Misrepresents a commercial relationship

Use of Gavreno branding requires prior authorization unless permitted by law.

Copyright Complaints

If you believe content on gavreno.com infringes your copyright or another intellectual-property right, contact:

service@gavreno.com

Use the subject line:

Intellectual Property Notice

Include:

• Your full name
• Your contact information
• Identification of the protected work
• Identification of the allegedly infringing content
• The exact Website location
• An explanation of your rights
• A statement that the information provided is accurate
• Supporting documentation where available

Submitting a false or misleading complaint may have legal consequences.

Automated Access and Data Collection

Users must not access the Website through unauthorized automated systems.

Prohibited activity includes:

• Scraping product data
• Harvesting customer information
• Copying prices or inventory at scale
• Crawling restricted areas
• Creating excessive automated requests
• Bypassing rate limits
• Using bots to test payment methods
• Automatically creating accounts
• Extracting Website content for a competing database
• Interfering with analytics or advertising systems

Standard search-engine indexing performed in accordance with applicable technical instructions is not prohibited.

Security Testing

You must not test or attempt to test Website security without written authorization.

Prohibited conduct includes:

• Scanning for vulnerabilities
• Attempting unauthorized access
• Testing stolen login credentials
• Probing payment systems
• Introducing malware
• Intercepting Website traffic
• Bypassing access controls
• Exploiting software errors
• Conducting denial-of-service activity
• Publishing non-public security information obtained unlawfully

Security concerns should be reported responsibly to service@gavreno.com.

Do not exploit a suspected vulnerability or access data that does not belong to you.

Prohibited Website Conduct

You must not use gavreno.com to:

• Commit fraud
• Make unauthorized purchases
• Test payment cards
• Submit stolen payment information
• Impersonate another person or business
• Submit false order claims
• Manipulate discounts
• Abuse returns or chargebacks
• Send spam
• Harass customers or support staff
• Infringe intellectual-property rights
• Collect personal information without authorization
• Upload malicious software
• Disrupt Website operation
• Circumvent geographic restrictions
• Circumvent product-quantity restrictions
• Conceal unlawful conduct
• Violate sanctions, trade controls, or other applicable laws

Fraudulent Orders and Claims

Gavreno may investigate activity that reasonably appears connected with:

• Unauthorized payment activity
• False identities
• Multiple accounts used for promotion abuse
• False delivery claims
• Altered shipping evidence
• Manipulated photographs
• Product substitution during a return
• Intentional product damage
• Repeated abusive chargebacks
• Unlawful resale activity

Where appropriate, Gavreno may:

• Restrict Website access
• Suspend an account
• Cancel an unfulfilled order
• Preserve relevant records
• Contact a payment provider
• Contact a carrier
• Cooperate with lawful authorities
• Take other legally permitted action

Nothing in this section prevents a user from making a genuine complaint or exercising a valid consumer right.

Website Availability

Gavreno aims to make the Website available on a reliable basis, but uninterrupted access is not guaranteed.

The Website or a feature may be unavailable because of:

• Maintenance
• Software updates
• Hosting interruptions
• Network outages
• Security incidents
• Third-party service failures
• Payment-service interruptions
• High traffic
• Technical errors
• Events outside reasonable control

We may modify, suspend, replace, or discontinue a Website feature when reasonably necessary.

Technical Requirements

Website performance may depend on:

• Internet connection
• Browser compatibility
• Device capability
• Browser extensions
• Cookie settings
• JavaScript settings
• Privacy settings
• Security software
• Screen size

Users are responsible for maintaining suitable devices, software, and internet access.

Gavreno is not responsible for problems caused solely by unsupported or improperly configured user equipment.

Links to Third-Party Websites

The Website may contain links to third-party websites or services.

These may include:

• Payment providers
• Shipping carriers
• Tracking services
• Social-media platforms
• Advertising services
• Privacy tools
• Other external resources

A link does not necessarily mean that Gavreno:

• Owns the external service
• Controls it
• Approves all of its content
• Guarantees its availability
• Accepts responsibility for its privacy practices
• Endorses every product or statement it contains

Users should review the terms and privacy practices of external services before interacting with them.

Third-Party Tools and Services

Gavreno may use third-party tools to support:

• Ecommerce functions
• Checkout
• Payments
• Shipping
• Tracking
• Analytics
• Advertising
• Fraud prevention
• Email communication
• Customer support
• Privacy management

Use of a third-party feature may also be governed by that provider’s terms and privacy policy.

Gavreno does not control every aspect of an independent provider’s systems or decisions.

Linking to Gavreno

You may create a standard link to a publicly accessible page on gavreno.com, provided that the link:

• Is lawful
• Is not deceptive
• Does not imply an unauthorized partnership
• Does not use misleading anchor text
• Does not place Gavreno content inside a confusing imitation website
• Does not damage the reputation of Gavreno through false statements

Gavreno may request removal of a misleading or unlawful link.

Framing and Website Imitation

You must not:

• Frame Gavreno pages inside another website
• Copy the Gavreno interface to mislead users
• Create a fake Gavreno checkout
• Create a domain intended to impersonate gavreno.com
• Use copied pages to collect login or payment information
• Present an imitation customer-support page
• Misrepresent another store as Gavreno

Suspected impersonation or phishing may be reported to service@gavreno.com.

Privacy

Personal information collected through Website use is handled according to the Gavreno Privacy Policy.

Depending on Website settings and applicable law, users may also manage certain cookies and advertising activities through:

• The cookie banner
• Website privacy controls
• Your Privacy Choices page
• Data-sharing opt-out controls
• Supported browser privacy signals
• A request sent to service@gavreno.com

These Terms of Use do not replace the Privacy Policy.

Global Privacy Signals

Where required by applicable law and supported by the Website’s technology, a recognized browser privacy signal may be processed as a request relating to eligible sale, sharing, or targeted-advertising activity.

The signal may apply only to the browser or device sending it.

Users may need to configure privacy choices separately on different browsers or devices.

Children’s Use

Gavreno is not directed to children under 13 or another minimum age established by applicable law.

Children should not independently:

• Create accounts
• Place orders
• Submit personal information
• Submit reviews
• Use payment methods
• Participate in marketing features

A parent or legal guardian should supervise any permitted interaction.

Contact service@gavreno.com if you believe a child has submitted personal information without proper authorization.

Website Errors

Errors may occasionally appear in:

• Product descriptions
• Images
• Dimensions
• Availability
• Pricing
• Promotions
• Policy text
• Navigation
• Technical functions

Gavreno may correct Website errors when identified.

Where a correction materially affects an order, the matter will be handled under the Terms of Service and applicable consumer law.

User Reliance

Users should not rely on Website content as the sole basis for decisions involving:

• Structural work
• Electrical work
• Plumbing
• Gas installation
• Hazardous materials
• Pest treatment
• Chemical use
• Significant landscaping
• Medical or health matters
• Legal or financial matters
• Emergency situations

Obtain appropriate professional guidance where necessary.

Disclaimer of Website Availability

To the extent permitted by law, gavreno.com is provided on an “as available” basis.

Gavreno does not guarantee that:

• Every Website function will always be uninterrupted
• Every error will be corrected immediately
• Every browser or device will be supported
• External links will remain available
• Internet transmission will always be secure
• Search results will always be complete
• Website content will never require updating

This disclaimer does not exclude rights or guarantees that cannot legally be excluded.

Limitation of Liability for Website Use

To the fullest extent permitted by law, Gavreno and Xianwei Grandpa (Guangzhou) Food Technology Co., Ltd. will not be responsible for indirect, incidental, special, or consequential loss resulting solely from:

• Temporary Website unavailability
• User device incompatibility
• Unauthorized use caused by a user’s failure to protect credentials
• Reliance on general informational content instead of professional advice
• Use of an unauthorized third-party website claiming to represent Gavreno
• User-introduced malware or insecure software
• Conduct that violates these Terms of Use

Nothing in these Terms excludes liability that cannot legally be excluded or limits mandatory consumer rights.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising directly from:

• Your unlawful use of the Website
• Your infringement of another person’s rights
• Fraudulent conduct
• Malicious technical activity
• A material violation of these Terms of Use

This section does not require a consumer to compensate Gavreno for lawful ordinary use, a genuine complaint, or the exercise of a valid legal right.

Suspension of Access

Gavreno may restrict or suspend access to the Website or an account where reasonably necessary because of:

• Security risk
• Fraud
• Unauthorized access
• Malicious automated activity
• Repeated material violations
• Unlawful conduct
• Abuse of customers, staff, or service providers
• Interference with Website operation

Where appropriate, restrictions may be temporary while an issue is investigated.

Termination

Gavreno may terminate a user’s permission to access or use certain Website features where permitted by law.

Termination does not remove:

• Rights that arose before termination
• Payment obligations already lawfully incurred
• Applicable order rights
• Privacy rights
• Provisions intended to continue after termination

Events Outside Reasonable Control

Gavreno is not responsible for a Website delay or interruption caused by circumstances outside reasonable control, including:

• Natural disasters
• Severe weather
• Fire
• Flood
• War
• Civil disorder
• Government action
• Internet outages
• Hosting failure
• Carrier-network disruption
• Payment-system interruption
• Cyberattacks
• Labor disruption
• Public emergencies

We may take reasonable steps to restore Website functions or provide alternative contact methods.

Changes to the Website

Gavreno may update:

• Website layout
• Navigation
• Product categories
• Search features
• Account functions
• Policies
• Privacy controls
• Checkout features
• Content
• Technical systems

A Website update may change how a feature appears or operates.

Changes to These Terms of Use

We may revise these Terms of Use to reflect changes in:

• Website functions
• Security practices
• User features
• Intellectual-property requirements
• Third-party services
• Legal obligations
• Store operations

The updated version will be published on gavreno.com with a revised “Last Updated” date.

Continued use of the Website after publication means that the revised Terms apply to future use, except where additional notice or consent is required by law.

Changes will not retroactively remove mandatory rights attached to a completed transaction.

Severability

If any provision of these Terms of Use is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply.

No Waiver

A delay or failure by Gavreno to enforce a provision does not permanently waive the right to enforce it later.

A waiver must be clearly confirmed by an authorized representative.

Assignment

Users may not transfer their rights or obligations under these Terms of Use where the transfer would affect Website security, customer rights, or another party’s interests.

Gavreno may transfer relevant rights or obligations as part of a lawful merger, acquisition, financing, reorganization, or sale, provided that mandatory user rights are not unlawfully reduced.

Entire Agreement for Website Use

These Terms of Use, together with the Privacy Policy and other policies applicable to a particular Website interaction, form the agreement concerning use of gavreno.com.

Purchase transactions remain separately governed by the Terms of Service and related order policies.

Governing Law

These Terms of Use are governed by the laws applicable to Xianwei Grandpa (Guangzhou) Food Technology Co., Ltd. in its place of legal registration, without excluding mandatory protections that apply to users in another jurisdiction.

The final governing-law wording should be updated after the legal company name and registration jurisdiction are confirmed.

Resolving Website-Use Concerns

Before beginning a formal dispute regarding Website access or use, contact:

service@gavreno.com

Use the subject line:

Website Use Concern

Include:

• Your full name
• Your email address
• The page or feature involved
• A clear explanation of the issue
• Relevant screenshots with sensitive information concealed
• The approximate date and time of the issue

Nothing in these Terms prevents a user from contacting a regulator, consumer-protection authority, court, or other lawful dispute-resolution body.

Contact Information

Questions concerning Website access, account security, intellectual property, technical issues, privacy controls, or these Terms of Use may be sent to:

Brand: Gavreno
Operating Company: Xianwei Grandpa (Guangzhou) Food Technology Co., Ltd.
Website: gavreno.com
Customer Service Email: service@gavreno.com

Gavreno and gavreno.com are operated by Xianwei Grandpa (Guangzhou) Food Technology Co., Ltd..

Recommended email subjects include:

• Website Use Concern
• Technical Issue
• Account Security Concern
• Intellectual Property Notice
• Privacy Request
• Suspicious Message Report

Do not include complete payment-card numbers, passwords, card security codes, banking credentials, or one-time authentication codes in an email.